Frequently asked questions

Arriving via the A20 motorway, take exit no. 24 to Stralsund. Continue on the B96 federal highway towards Sassnitz for approx. 26 km. Take the exit B105 towards Rostock/Stralsund Grünhufe and after approx. 2 km the slip road towards Stralsund-Lüssower Berg/Stralsund Grünhufe. Continue on "Grünhofer Bogen". After 800 m, you will see the hotel on the left. Find detailed route descriptions from all directions here.

Arriving by train, get off at Stralsund main station. Take bus no. 6 until the stop "HanseDom" or bus line 3 or 4 until  the stop "Strelapark/Zoo". It is only a 3-minutes' walk from either of the bus stops to the hotel.

The closest airport is Rostock Laage Airport, about 1 h by car away from the hotel. Find detailed route descriptions here.

Sufficent on-site parking spaces are available to our guests for € 7.00 per day. 3 e-car charging stations are available, 2 of which are exlusively for Tesla vehicles.

Free Wi-Fi is available to our guests in all hotel areas.

Your hotel room will be available for you from 3:00 p.m. on the day of arrival.

We kindly ask you to vacate your room by 11:00 a.m. on the day of departure.

A cot for children between 0 and 2 years of age is available for € 10.00 per night. Children aged 3-6 years pay € 10.00, children aged 7-11 years € 15.00 and children aged 12-16 years € 15.00 per night including breakfast.

We accept the following credit cards: American Express, Diners Club, MasterCard and VISA.

There is. At our PRIME Restaurant & Bar, we spoil your palate with fresh and regional dishes and creative cocktails.

Restaurant opening hours:

Breakfast buffet

daily 6:30 a.m. - 11:00 a.m.

Dinner

daily 6:30 p.m. - 9:00 p.m.

To access HanseDom, it is required to purchase a 3-hour timeslot ticket on www.hansedom.de in advance. The ticket price is € 13.50. Free admission for children under the age of 5 years, albeit only with a previously booked online ticket.